Run your concept or franchise based business from anywhere with Konceptifys Virtual Concept Manager. Virtually manage your team members working in stores and units, by leveraging a dedicated remote management platform that allows you to manage your day-to-day operations, task management, video based elearning and training and quality control from your phone. Reach all members of your team over a dedicated communications platform, enabling you to strengthen your employer branding.
Use the Konceptify mobile application to:
• Be accessible fast and friendly - Make sure your team has real time access to their managers, no matter where they are. Konceptify puts all your instructions and how-tos in one place, so communication is seamless, personal and efficient. This means more productive teams and more satisfied customers.
• Empower your team with easy access to knowledge - With Konceptify, you can provide uninterrupted operational support to all your staff - no matter you or your teams location. Give staff the resources they need to stay in sync with the latest concept and product innovation in their local language using virtual communication. Use video based micro learning to educate your team and make sure everyone is on the same page with regards to your concept and customer experience.
• Virtually support your units - With Konceptify, you are able to build virtual checklists that support your units in daily task management. Build check lists for critical tasks and procedures across your entire organisation that enable you to ensure quality consistency and dramatically improve the learning curve of new employees. The platform is built to help you and your team to continuously improve your concept and content, keeping everyone up to date, and serving your customers at greater speed with better consistency and quality.
• Make friends with trends - Metrics matter. They help you improve team performance, understand educational needs, and all that adds up to better customer experiences. The Virtual Concept Manager lets you track interactions and actions.
About Konceptify AB: The virtual concept manager is a cloud-based concept management tool, that includes elearning, task management, virtual operations management support and quality control as well as dedicated communication tools for strong employer branding. The Virtual Concept Manager empowers concept and franchise based businesses to virtually manage their day-to-day store operations, concept elearning and management, new item & campaign roll outs and product training as well as their product or service how-to learning process and quality control.